Privacy Policy

Privacy PolicyEffective Date:

11-20-2024

Onnyx Home Buyers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including through our website, communication platforms, and A2P messaging systems.

Information We Collect

We collect the following types of information from potential home sellers and other users:

Personal InformationNameEmail addressPhone numberMailing addressProperty detailsUsage DataIP addressBrowser type and versionPages visited on our websiteTime spent on pagesCommunication DataMessages sent via text, email, or online formsResponses to A2P text messages sent by our system

How We Use Your Information

We use the information we collect for the following purposes:

To communicate with you regarding your property and selling options.To send A2P messages, including updates, offers, and service-related communications.To improve our services and user experience.To analyze market trends and optimize our operations.

Opt-In:

Once registered you will receive an SMS to accept receiving occasional SMS notifications

Message Frequency:

You may receive occasional SMS messages from us. Message frequency may vary but will be kept to a minimum.

Opt-Out:

To stop receiving SMS messages from us, reply with “STOP” at any time. You can also turn off the setting by going to your Profile Settings and moving the slider to turn off SMS notifications.

Data Usage:

We will only use the information collected during the SMS opt-in process for sending you SMS messages and will not share your personal information with third parties.

Message and Data Rates:

Message and data rates may apply, depending on your mobile carrier plan.

How We Protect Your Information

We implement industry-standard security measures to safeguard your information, including:

Secure data encryption during transmission and storage.Restricted access to sensitive information.Regular monitoring for vulnerabilities and breaches.

How We Share Your Information

We may share your information with trusted third parties only under the following circumstances:

To comply with legal obligations.With service providers assisting in our operations (e.g., SMS platforms, data processors).With your explicit consent for specific purposes.

We do not sell your personal information to third parties.

Your Rights and Choices

Access and Update: You may request to access or update your personal information by contacting us.Opt-Out: You may opt out of receiving marketing communications, including A2P messages, at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings through your browser preferences.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. Please check this page regularly for updates.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Onnyx Home Buyers

(410) 831-9393

[email protected]